Privacy Policy
A Legal Disclaimer
Certcom is committed to protecting the privacy and personal data of our learners, customers, employees, contractors, and website users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our training services, including traffic management training, health and safety courses, assessments, certification services, and our website.
Privacy Policy - The Basics
Certcom Training Services Ltd provides professional training, assessment, and certification services within the traffic management, construction, utilities, and related sectors.
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Data Controller:
Certcom
Address: 4 Tullywest Road, Nutts Corner,Crumlin, BT29 4SH.
Email: info@certcom.co.uk
Information We Collect
When you complete a form on our website, we may collect the following information:
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Name
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Email address
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Telephone number
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Company or employer name
We do not collect payment information through our website.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted service providers who help us operate our business, such as website hosting or email providers. These providers are required to protect your information and only use it for the services they provide to us.
We may also disclose information where required by law or regulatory obligations.
How We Use Your Information
We use the information you provide to:
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Respond to enquiries about our training services
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Provide information about courses and availability
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Communicate with you regarding bookings or training requests
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Maintain records of communications
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Improve our customer service
We will only use your information for the purposes for which it was provided.
Cookies
Our website may use cookies to improve functionality and analyse website performance.
You can manage cookie preferences through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
Your Rights
Under applicable data protection laws, you have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your information where appropriate
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Object to certain types of processing
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Request restriction of processing
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Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Legal Basis for Processing
We process your personal information under the following lawful bases:
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Legitimate Interests
To respond to enquiries and provide information about our services.
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Contractual Necessity
Where processing is necessary to provide training services requested by you or your employer.
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Consent
Where required by law, we will obtain your consent before sending marketing communications.
Data Retention
We retain personal information only for as long as necessary to respond to your enquiry, provide our services, comply with legal obligations, or maintain business records. When information is no longer required, it will be securely deleted.